The impersonal form is used when the subject is not specified. It corresponds to the English one (one drinks very good coffee in Italy), you (you drink very good coffee in Italy),  they, meaning a number of unspecified people (they drink very good coffee in Italy). Thus, we can say that, the impersonal form is used to speak generally

The impersonal form is made by using the pronoun si and by conjugating the verb in the third person, like the in the following examples:

In Italia… 

  • si mangia bene
  • si vive bene
  • si parla italiano


  • si cresce
  • si cambia opinione sulla vita
  • si diventa più maturi

The impersonal form is often used with the modal verbs dovere and potere indicating what must or mustn’t be done or what can or cannot be done.

A scuola…

  • si deve studiare
  • non si può usare il cellulare
  • si deve essere puntali

In ufficio…

  • si deve arrivare in orario
  • non si può mangiare davanti al pc
  • non si può fumare


When si is used with a reflexive verb, the reflexive or reciprocal pronoun becomes ci, to avoid a cacophony by having two si coming together at the same time.  The resulting form is, thus, ci si:

  • la domenica ci si sveglia più tardi al mattino

Si can be also replaced with the impersonal verb ‘bisogna’, which is always followed by the infinitive verb

  • a scuola bisogna studiare
  • a scuola bisogna essere puntuali
  • a lavoro non bisogna fare tardi